![]() Note: You need to run the version compatible with your system. Please download the Farbar Recovery Scan Tool and save it to your desktop. RESTART THE COMPUTER Before running Step 3 Attach or Copy its content into your next reply. Your PC should reboot now if any items were found.Īfter reboot, a log file will be opened. When finished, please click Clean & Repair. Right-click on the program and select Run as Administrator to start the tool. Please download AdwCleaner by Malwarebytes and save the file to your Desktop. If Malwarebytes won't run then please skip to the next step and let me know in your next reply. Once the scan is completed click on the View Report button, then the Export button and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply. Once installed then open Malwarebytes and select Scan and let it run. If you don't have Malwarebytes installed yet please download it from here and install it. Then click on the Scan tab and select Threat Scan and click on Start Scan button. If you're already running Malwarebytes then open Malwarebytes and check for updates. Please run the following steps and post back the logs as an attachment when ready. Thank you so much for offering your help though, I'm so lost right now.No problem, please run the following scans in the provided order. Oh dear, this just got a lot more complicated, didn't it? T_T I'm not well-versed on these things so I can't be sure, but shouldn't they all be the same size? I mean, I'm downloading the one file from the one site, right? Is my computer totally out of whack? ><Īs for the torrent seed, do you know which seed it is? Or do I have to get rid of all of them? Is it a matter of disabling the seed in uTorrent, or do I have to delete the files (as in, out of the recycle bin as well) associated with the torrent itself? There is one thing that strikes me as strange though: in the third screencap I've attached, you can see I've downloaded multiple copies of the FRST install file, but they're also all slightly different sizes. I thought maybe it was just the computer having an off day so I thought I'd try the next evening, but to no effect whatsoever. Did I do something wrong? I've tried just double clicking them and running them as Admin, but neither worked. I know in your reply you said only one of them will run, but I get the same error message for both the 32-bit and the 64-bit files shown in the screencaps I took. I don't quite know how to explain it so I took a bunch of screencaps instead. I've tried to run FRST (both versions) on my laptop, but the same problem that happened with MBAM happened again. Please also paste that along with the FRST.txt into your reply. The first time the tool is run it generates another log ( Addition.txt - also located in the same directory as FRST.exe/FRST64.exe).It will produce a log called FRST.txt in the same directory the tool is run from.When the tool opens click Yes to disclaimer. ![]()
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